CGTrue is a leading global marketplace for high-quality 3D models and a vibrant community hub for 3D designers, artists, and digital creators. Our mission is to empower talented designers to showcase, sell, and share their work in a safe, respectful, and transparent environment. We believe that creativity thrives when everyone feels protected, valued, and inspired. To maintain this positive atmosphere, we require all CGTrue users to follow our clear content guidelines.
By using our platform, you agree to upload only original 3D models, textures, materials, animations, and related digital assets for which you own the full intellectual property rights or have obtained proper legal clearance. When you upload content to CGTrue, you warrant that you hold all necessary rights and that your models do not infringe on any third-party copyrights, trademarks, patents, or other intellectual property. We take these obligations seriously because our members are both creators and buyers of valuable digital intellectual property.
Prohibited Content
To keep CGTrue a welcoming space for professionals, students, hobbyists, and businesses worldwide, we strictly prohibit certain types of content:
- Any 3D models or assets that violate copyright, trademark, or other intellectual property laws.
- Unauthorized replicas of real-world branded products, characters, logos, or designs protected by third-party rights.
- Adult, sexually explicit, or pornographic content.
- Violent, hateful, or excessively graphic material that could disturb or offend users.
- Models promoting illegal activities or containing harmful elements.
We do not allow these categories because they undermine the professional and inclusive nature of our marketplace. Our team actively reviews uploads and responds promptly to maintain platform integrity.
Reporting Violations
If you believe any 3D model or other content on CGTrue infringes your intellectual property rights or violates our content rules, we encourage you to report it immediately. You can report directly on the product page using the “Report” button or by contacting us through the official channels below. Upon receiving a valid notice, our dedicated team investigates thoroughly and takes appropriate action—typically within 48 business hours.
We treat every report with care and confidentiality while respecting due process for all parties involved.
Procedure for Reporting Intellectual Property Infringement
If you are the copyright owner or an authorized representative, please submit a written notice that includes the following information:
- A physical or electronic signature of the person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
- Clear identification of the allegedly infringing material, including the product name, the username of the uploader, and the direct URL to the content on CGTrue.com. Please provide enough detail so our team can quickly locate and verify the item.
- Your full contact information, including name, email address, telephone number, and mailing address.
- A statement declaring that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Additional Questions
If you have any questions about our Content Policy, intellectual property guidelines, or need clarification on what is acceptable to upload, feel free to reach out to our support team at info@cgtrue.com. We are here to help creators protect their work while growing their businesses on a trusted platform.
At CGTrue, we are committed to fostering a fair marketplace where original 3D creativity is rewarded and protected. By following these policies, you help us build a stronger, more innovative community for everyone. Thank you for being part of CGTrue and for respecting the rights of fellow creators.
We regularly review and update our policies to reflect best practices in the 3D industry. All users are encouraged to stay informed by checking this page periodically. Your cooperation ensures that CGTrue remains the premier destination for premium 3D models and meaningful creative connections.
Please send your report to:
CGTrue Nguyen Van Cu Street, Bo De Ward, Hanoi, Vietnam Email: info@cgtrue.com